Tuesday, 19 June 2012

HTML emails, and new reminder and cancellation emails

Some changes to email templates released this morning:

1. HTML emails are now supported, giving you much more control over the appearance of your emails. Under Settings > Emails, select "HTML" and save. Then paste your HTML into the template for each email to generate HTML emails.

(Tip: Consider testing your HTML layout on the new cancellation email first (see below). That only gets sent when you manually cancel a booking, so you can tinker with that template without accidentally sending a guest a badly-laid-out email. Or just create yourself a new trial account to test your HTML layouts with.)


2. New arrival reminder and cancellation emails.

Arrival reminder can be set to go out automatically a certain number of days before the guest is due to arrive.   Perfect for sending directions and that sort of thing.

Cancellation email can be sent after you cancel a booking. On cancelled bookings, you'll see a new button called 'Email cancellation'. Once you've enabled the cancellation email template, clicking that button will send the guest an email to confirm that their booking has been cancelled.






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