You can now manually edit the tax rate for a particular booking. Bookings will default to the tax rate set for your property under Settings > Your Details > Sales Tax, but if you need to change the rate for a certain booking, just click the little pencil icon next to the tax rate on the booking:
That will allow you to enter a new tax rate for that booking only:
Untaxable or taxable extras will behave as before. Taxable extras will contribute to the tax line; untaxable extras will not.
Tuesday, 19 June 2012
Customisable invoice and registration cards
We've added some more options to customise your invoice and registration cards.
Go to Settings > Your Details and click 'Invoice Settings' or 'Registration card settings'.
You can specify whether you are printing onto US Letter size paper, or A4 paper. You can specify the title for the document (so if your invoices have to have the words "Tax Invoice" on them, you can now add that). And you can show or hide most elements on the page as required:
(You won't see your old logo and footer text on this page when you first view it. But don't panic, we'll still use your old logo and footer text unless you update with new logo / text on this new settings page.)
Go to Settings > Your Details and click 'Invoice Settings' or 'Registration card settings'.
You can specify whether you are printing onto US Letter size paper, or A4 paper. You can specify the title for the document (so if your invoices have to have the words "Tax Invoice" on them, you can now add that). And you can show or hide most elements on the page as required:
(You won't see your old logo and footer text on this page when you first view it. But don't panic, we'll still use your old logo and footer text unless you update with new logo / text on this new settings page.)
HTML emails, and new reminder and cancellation emails
Some changes to email templates released this morning:
1. HTML emails are now supported, giving you much more control over the appearance of your emails. Under Settings > Emails, select "HTML" and save. Then paste your HTML into the template for each email to generate HTML emails.
(Tip: Consider testing your HTML layout on the new cancellation email first (see below). That only gets sent when you manually cancel a booking, so you can tinker with that template without accidentally sending a guest a badly-laid-out email. Or just create yourself a new trial account to test your HTML layouts with.)
2. New arrival reminder and cancellation emails.
Arrival reminder can be set to go out automatically a certain number of days before the guest is due to arrive. Perfect for sending directions and that sort of thing.
Cancellation email can be sent after you cancel a booking. On cancelled bookings, you'll see a new button called 'Email cancellation'. Once you've enabled the cancellation email template, clicking that button will send the guest an email to confirm that their booking has been cancelled.
1. HTML emails are now supported, giving you much more control over the appearance of your emails. Under Settings > Emails, select "HTML" and save. Then paste your HTML into the template for each email to generate HTML emails.
(Tip: Consider testing your HTML layout on the new cancellation email first (see below). That only gets sent when you manually cancel a booking, so you can tinker with that template without accidentally sending a guest a badly-laid-out email. Or just create yourself a new trial account to test your HTML layouts with.)
2. New arrival reminder and cancellation emails.
Arrival reminder can be set to go out automatically a certain number of days before the guest is due to arrive. Perfect for sending directions and that sort of thing.
Cancellation email can be sent after you cancel a booking. On cancelled bookings, you'll see a new button called 'Email cancellation'. Once you've enabled the cancellation email template, clicking that button will send the guest an email to confirm that their booking has been cancelled.
Monday, 11 June 2012
KeepMeBooked Does What it Says on the Packet
One of our users just sent us this (unsolicited) review of KeepMeBooked:
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If you'd like a simple, easy-to-use reservation system for your Bed-and-Breakfast, you can get a free month's trial of KeepMeBooked here.
“KeepMeBooked Does What it Says on the Packet”
Three years ago Alison and I were setting up our B & B with 2 rooms and we wanted some simple, low cost software to manage online bookings. With no clear idea what we were looking for I typed a question into Google and Keep Me Booked popped up in No 1 position on the search. Well that impressed me for a start!
A free trial and a few questions later and we were up and running with KMB Lite. We have gradually used more features since then and we have expanded rapidly to our current 24 rooms, some B&B , some self-catering, advertising through a number of commission channels, managed through some very good Channel Manager software. We now run the full KMB Pro version.
Since starting we have reviewed a number of competitor products and have trialled one other piece of software. This was something more heavy duty and long established in the market, however continue to use KMB, not because it is all singing and dancing, but because it does what it says on the packet and does it well.
KMB positions itself as a low cost, easy to use, cloud based system for small businesses and does this well. The system has always been reliable and outage free. Bruce Greig has always answered my questions personally, swiftly, helpfully and honestly. The software has been steadily upgraded and we have gradually taken on more of the features provided. KMB integrates seamlessly with the third party (Siteminder) channel manager software.
I have no hesitation in recommending KeepMeBooked.
Roger & Alison Foster
Rectory Farm B&B
Cambridge
United Kingdom
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If you'd like a simple, easy-to-use reservation system for your Bed-and-Breakfast, you can get a free month's trial of KeepMeBooked here.
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